| Problem | Possible Cause | Action |
|---|---|---|
| System does not boot. | Operating system software is not installed on the hard disk drive. | Install the appropriate operating
system. |
| System cannot find the
boot device. |
Check the system configuration for correct device parameters.
OSF/1 and OpenVMS: Use the SRM show config and show device commands. Use gathered information to identify target devices for boot command and verify that the system sees all installed devices. Windows NT: Use the ARC console to display the available boot devices. First, from the Boot menu select Supplementary menu..., then select List available boot devices. Verify that the target boot device is listed. |
|
| Environment variables incorrectly set. | Check and set the environment variables, if necessary.
OSF/1 and OpenVMS: Use the SRM console show envar and set envar commands to check and set the values assigned to boot-related variables such as auto_action, bootdef_dev, and boot_osflag. Windows NT: From the Boot menu, select Supplementary menu..., then select Setup the system..., then select Set default environment variables. |
|
| Hard disk drive is not correctly formatted or the
requested partition does not exist.
|
Format the hard disk drive or correctly partition the hard disk drive using the supplied software. | |
| The requested partition
has no software. |
Install software on the requested
partition. |
|
| Target boot device not listed in show device,
show config (SRM), or List available boot devices (ARC). |
Loose cables. | Secure all cable connections. |
| SCSI drive jumpers incorrectly set. | Check all SCSI devices for incorrect or conflicting IDs. | |
| SCSI (small computer system interface) bus
termination incorrectly set. |
Check that SCSI bus is properly terminated. | |
| Hard disk drive cannot read or write information.
|
Incorrect disk drive jumper settings. | Refer to the disk drive installation instructions. |
| Loose or incorrectly installed cables. | Make sure that all cables are installed correctly. | |
| SCSI hard disk drive is not correctly formatted or
partitioned. |
Format and partition as required using the supplied operating system. | |
| Floppy drive cannot read or write information.
|
Floppy is not formatted. | Format the floppy. |
| Floppy is wrong density. | Use a floppy of the proper density for your drive. | |
| Floppy is worn or damaged. | Try another floppy. | |
| Floppy is write protected. | Slide the write-protect switch so that the hole is not visible. | |
| Floppy drive is empty. | Insert a floppy. |